Effective Date: September 20, 2026
Entity: Kanchana Hyundai (Mangalore)
At Kanchana Hyundai, accessible from our dealership in Mangalore and through our official online platforms, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your details when you interact with us through our website forms, phone calls, or direct inquiries.
1. Information We Collect
We collect personal information that you voluntarily provide to us when inquiring about Hyundai vehicles, requesting test drives, booking service appointments, or applying for vehicle financing. The types of personal data we collect include:
- Contact Details: Full name, phone number, email address, and residential or business address.
- Vehicle & Service Preferences: Information regarding your preferred Hyundai model, current vehicle trade-in details, service history, and test drive schedules.
- Financial Details: Basic information necessary for facilitating motor insurance, auto loans, or financing options through our banking partners.
- Communication Data: Information provided during telephonic interactions, SMS, WhatsApp inquiries, or website form submissions.
2. How We Use Your Information
Kanchana Hyundai uses the collected data to deliver an efficient and personalized experience. Specifically, your details are used to:
- Contact you via call, SMS, or WhatsApp regarding your vehicle inquiries, test drive bookings, or service schedules.
- Process purchase transactions, vehicle registrations, and insurance documentation.
- Provide updates on Hyundai offers, new vehicle launches, maintenance reminders, and seasonal promotions.
- Improve customer support and optimize dealership operations based on customer feedback.
- Comply with legal and regulatory obligations applicable to automotive dealerships in India.
3. Sharing and Disclosure of Information
We value your trust and do not sell or rent your personal information to third parties. However, to complete essential automotive services, we may share your information with:
- Hyundai Motor India Limited (HMIL): To ensure seamless warranty coverage, vehicle registration, and official manufacturer communication.
- Financial Institutions & Insurers: Banking partners and motor insurance providers to assist with auto loans and coverage approvals per your request.
- Authorized Service Providers: Third-party vendors assisting in IT services, telecommunication, or customer survey management under strict confidentiality agreements.
- Legal Authorities: Regulatory or legal bodies when required by law or to protect legal rights.
4. Data Security & Retention
We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We retain your personal details only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.
5. Your Rights & Choices
You have the right to update, correct, or request the deletion of your personal details stored with us. You may also opt out of receiving promotional calls or marketing messages at any time by notifying our team.
6. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Kanchana Hyundai
Mangalore, Karnataka, India